Terms of sale

Terms and Conditions

Last updated: June 28, 2026

1. General By placing an order on kynov.com, you agree to the following terms and conditions. Please read them carefully before purchasing.

Kynov is operated by Kervens ETIENNE, sole trader, 5 Square des Bégonias, 91370 Verrières-le-Buisson, France. SIRET: 893 425 579 00016.

2. Products We reserve the right to modify or discontinue any product at any time without notice. All product descriptions and prices are subject to change without notice.

3. Orders By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel any order at our discretion, in which case a full refund will be issued.

4. Pricing All prices are displayed in British Pounds (GBP) and are inclusive of applicable taxes. Kynov reserves the right to modify prices at any time without prior notice.

5. Payment We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are secured by SSL encryption.

6. Shipping Orders are processed within 1-2 business days and delivered within 5-8 business days. Full details are available in our Shipping Policy.

7. Returns & Refunds We offer a 30-day money back guarantee. Full details are available in our Refund Policy.

8. Intellectual Property All content on kynov.com, including text, images, and logos, is the exclusive property of Kynov and may not be reproduced without prior written consent.

9. Limitation of Liability Kynov shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law These terms are governed by French law. Any disputes shall be subject to the exclusive jurisdiction of the French courts.

11. Contact contact@kynovpet.com — available 7 days a week.