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Refund & Return Policy
At Kynov, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to make it right.
30-Day Money Back Guarantee You have 30 days from the date of delivery to request a refund. No questions asked.
How to Request a Refund Simply contact us at contact@kynovpet.com with your order number. We’ll respond within 24 hours.
Refund Process Once approved, your refund will be processed within 5-7 business days to your original payment method. You do not need to return the item.
Damaged or Incorrect Items If your item arrived damaged or you received the wrong item, contact us at contact@kynovpet.com with a photo of the issue. We’ll send a replacement or issue a full refund immediately.
Contact Us contact@kynovpet.com — available 7 days a week.
