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Shipping Policy
Where do we ship? We currently ship to the United Kingdom only.
Shipping cost All orders include free UK delivery — no minimum order required.
Delivery times Orders are processed within 1-2 business days. Once dispatched, delivery takes 5-8 business days. You will receive a tracking number by email as soon as your order ships.
Tracking Every order is tracked from dispatch to delivery. If you haven’t received your tracking information within 3 business days of your order, contact us at contact@kynovpet.com
Delays While we do our best to meet all delivery estimates, occasional delays may occur due to customs or carrier issues beyond our control. If your order hasn’t arrived within 15 business days, contact us and we’ll resolve it immediately.
Contact us contact@kynovpet.com — available 7 days a week, we respond within 24 hours.
